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Frequently Asked Questions

Is it safe for me to use my credit card when I order?
Yes, and we use one of the best credit processor available. We use the well known PayPal, a completely secure online credit processor. 

Do you accept COD payment for orders?
No, we do not take COD orders. We apologize for any inconvenience this may cause.

How will my product be shipped?
All orders will be shipped via UPS, USPS, or any other reputable shipping company.  We reserve the right to ship packages via any responsible carrier depending on factors such as international shipping or over-sized packages.

How much is shipping?
Shipping charges will be based on the total weight of item. Some items are advertised with free shipping.  Items with free shipping do not apply to all buyers.  If you would like to know if you qualify for free shipping, please email before placing order.

How long will it take to receive my order?
5-10 business days after you place you order depending on several factors.  International orders may take 6-8 weeks to arrive.

What is our return policy?
Click HERE to see our return policy.

Do you take international orders?
Yes we do ship internationally; however, you MUST contact us first to ensure that shipping services are available for your area by requesting a free shipping quote.

How can I place my order if I experience difficulties with your website?
If you should have any difficulties placing your order online, please give us a call at 1(800) 986-9049 or email and we will be happy to take your order.

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